How can we help?
Quick answers below. Still stuck? Tap the chat bubble or email [email protected]. We reply within 1–2 working days.
Install and set up
Run the installer, follow the welcome guide and connect your first account.
Add the Journal logger
Add the free cBot to one chart per account. TalkTrade shows a warning if it ever stops.
Connect MT5 or MT4
Switch on MT5 in Settings, or add the small MT4 helper. Read-only, always.
Video of every trade
How recording starts and stops, where videos are kept, and how to save space.
Talking to TalkTrade
Microphone test, what you can say, and choosing your screen and voice languages.
Set up your firm's rules
Pick your firm and phase, or enter your own limits, and read the loss meters.
Red-news alerts
Which events are included, when you're warned, and your firm's news window.
Backups and moving PC
Where your journal lives, daily backups, and moving TalkTrade to a new computer.
Subscription, invoices, cancelling
Your licence key, your 2 PCs, invoices from Paddle and how to cancel.
Common questions.
TalkTrade says the Journal logger isn't running
Open cTrader, make sure the Journal logger cBot is started on one chart for each account, and give it a few seconds. The warning clears by itself.
A trade is missing from my journal
TalkTrade fills in trades made while it was closed the next time the logger runs. If one is still missing after that, press Rebuild journal in Settings, or contact us.
The voice doesn't hear me
Open Settings, choose your microphone and run the microphone test. Check that Windows allows apps to use the microphone.
Can I use TalkTrade on a Mac?
Not yet. TalkTrade is for Windows 10 and 11.